Versión en Español

Q1. Why did I receive a letter from my county election office or a notification from BallotTrax that my mail ballot was rejected?

A1. You received a ballot rejection letter from your county election office, or a ballot rejection message from BallotTrax, because two election judges of different political party affiliations agreed that the signature on your reply envelope was either missing or did not match your signature on file with the County Clerk and Recorder, or you were required to and did not enclose a photocopy of an acceptable form of ID with your voted ballot.

Q2. Can I resolve the problem with my signature or missing ID so that my ballot will be counted?

A2. Yes. Colorado law requires county clerks to mail you a letter explaining why your ballot was rejected, and the steps you need to take to resolve or “cure” the problems so that your ballot will be counted. The information you need to provide is detailed in the letter from your county election office. The deadline for you to submit the necessary information is 11:59 pm MT on the eighth day after Election Day. If the eighth day falls on a state or federal holiday, the deadline moves to the following day.

Q3. Do I have to wait until I receive the rejection letter from my county clerk before I submit the additional information necessary to ensure my ballot is counted?

A3. No. You may submit the required information now, using your mobile phone and Colorado’s TXT2Cure system. Read the TXT2CURE FAQ for complete instructions.