BASIS AND PURPOSE FOR AMENDMENTS TO RULE 12
The purpose of amendments to Rule 12 is to establish the specifications for the testing, approval and use of gaming devices. The statutory basis for Rule 12 is found in sections 12-47.1-201, C.R.S.; 12-47.1-203, C.R.S.; and 12-47.1-302, C.R.S.
RULE 12	GAMING DEVICES AND EQUIPMENT
47.1-1202	Testing. 
(1)	(a) 	All slot machines, and such other devices and equipment as the Commission or the Director may determine, shall be tested prior to approval for use in limited gaming. The cost of such testing shall be paid for by those licensees requesting approval of the devices or equipment. Such cost shall include the actual costs of any required testing and the cost of Division employee time involved in conducting the testing. The Division may refer testing to an agent. Division employee time shall be billed at the hourly rate established in Colorado Gaming Regulations 47.1-305. No approval shall be issued unless payment for any costs of testing is current. All monies received from licensees in payment of the costs of testing shall be deposited into the limited gaming fund. 
(b)	Licensed manufacturers and distributors shall make available upon request to the Division of Gaming any slot machine, device or equipment for the Division to temporarily possess and use for review, training and/or investigative purposes. The Division’s request shall be made in accordance with Division procedures and shall be approved by the Director.  
 (2)	(a) 	No computerized system that affects the reporting of adjusted gross proceeds or of statistical data required to be generated and maintained by a licensee pursuant to regulations or internal control minimum procedures, no computerized system for monitoring slot machines or other games, nor any other computerized associated hardware or software may be used to support gaming operations by any licensee without prior written approval of the Director.
(b)	No subsequent modifications or upgrades to any computerized system that affect the reporting of adjusted gross proceeds or of statistical data required to be generated and maintained by a licensee pursuant to regulations or internal control minimum procedures may be relied upon to support gaming operations by any licensee without prior written approval of the Director.
 (c)	Approval for systems described in paragraphs (a) and (b) of this subsection (2) shall occur in two phases:
(i)	Phase I shall be initial approval before a licensee can implement the system or its modification or upgrade to ensure compliance with all limited gaming regulations and internal control minimum procedures. Phase I initial system approval shall require that the underlying system specific hardware and software be tested and approved by the Division, or its authorized agents. Persons requesting phase I approval shall pay for all related testing costs directly to the approved testing organization.
 (ii)	Phase II shall be on-site testing conducted in accordance with procedures relating to automated systems as provided for in the internal control minimum procedures. Phase II must occur before the licensee may rely solely on the system or its modification or upgrade.
(3) 	Testing of computerized generated output that affects the reporting of adjusted gross proceeds or of statistical data required to be generated and maintained by a licensee pursuant to limited gaming regulations shall be subject to phase II testing. 
(4) 	For good cause shown, the Division may waive any of the requirements imposed by this regulation. 
(5) 	All devices, including slot machines, equipment and computerized systems, required to be tested under this section shall be tested to the standards established by this Rule 12 at the time the device is tested. Amendments to this Rule 12 shall not be retroactively applied to any device tested and approved before the effective date of the amendment unless the device is required to be retested at the independent laboratory after the effective date as the result of any modification, alteration or upgrade. A retest shall be performed to the new standards unless the manufacturer can demonstrate to the Division that the new standards would hinder the design of the device or would otherwise pose a hardship due to capacity limitations in the device’s originally approved platform. 
47.1-1213 	Specifications for chips and tokens.
(1) 	Chips, and tokens must be designed, manufactured, and constructed in compliance with all applicable statutes, rules, and policies of the United States, the State of Colorado, and other states to prevent counterfeiting of the chips or tokens.  Chips and tokens must not resemble any current or past coinage or currency of the United States or any other nations.
	In addition to other specifications that the Division may approve, the following must appear on the chip or token:
(a)	The name of the issuing establishment must be inscribed on both sides of a chip or metal token;
(b)	The name of the city in which the establishment is located must be inscribed on one side of the chip or metal token;
(c)	The value of the chip or token must be inscribed on both sides of a chip or metal token;
(d)	A chip must be designed so that when stacked with chips and metal tokens of other denominations and viewed on closed-circuit black-and-white television, the denomination of the chip may be distinguished from that of the other chips and metal tokens in the stack. 
(2)	The following provisions shall apply only to tournament chips:
(a)	The design of the tournament chip shall be distinctively different than the design of the chips and tokens approved for non-tournament limited gaming use at the licensee’s gaming establishment.
(b)	No tournament chip may display a word or symbol representing a monetary denomination (e.g., “cents,” “dollar,” “$,” etc.).
(c)	Each side of each tournament chip must conspicuously display the inscription, “no cash value.”
(d)	The chip may, but need not, display a number, which represents the number of points or units of credit that the chip represents. If such a number is used, it must appear on both sides of the chip.
(e)	Tournament chips may not be used, and licensees shall not permit their use, in transactions other than the tournaments or promotions sponsored by the licensee. 
(3)	If an approved blackjack or poker variation game requires the use of special chips or tokens, such chips and tokens shall have these specifications:
(a)	The name of the retail licensee offering the game must be inscribed or printed on both sides of the chip or token.
(b)	The name of the game, or a logo representing the game, must be inscribed or printed on both sides of the chip or token. 
(c)	The chip or token may, but need not, display a number which represents the value of the chip. If such a number is used, it must appear on both sides of the chip.
(d)	During field trial testing of a proposed variation table game, and for not longer than the first 30 days that a retail licensee offers play of an approved table game, game chips and tokens may be used without the inscriptions required by (3)(a), above.
(e)	Chips and tokens designed and approved for play of specific games may not be used, and licensees shall not permit their use, in play of any game other than the designated game.  
47.1-1216	Specifications for tokens.
(1) 	One-dollar metal tokens must be disk-shaped and must measure from 1.459 through 1.474 inches in diameter, from .095 through .115 inch thick.
(2)	Two dollar metal tokens must be disk-shaped and must measure from 1.292 inches through 1.392 inches in diameter, from .092 inches through .104 inches thick.
(3)	Five dollar metal tokens must be disk-shaped and must measure from 1.740 inches through 1.760 inches in diameter, from .115 inches through .135 inches thick.
(4)	Metal tokens must not be manufactured from material possessing sufficient magnetic properties to allow it to be accepted by a coin mechanism other than that of a slot machine. Metal tokens may not be manufactured from a three-layered material consisting of a copper-nickel alloy clad on both sides of a pure copper core nor from a copper-based material unless the total of zinc, nickel, aluminum, magnesium, and other alloying materials is at least 20 percent of the token’s weight. 
47.1-1221	Definitions for slot machines.
The following definitions apply to all slot machine hardware and software requirements:
(1)	“Leakage current” means an electrical current which flows when a conductive path is provided between exposed portions of a slot machine and the environmental electrical ground when the slot machine is isolated from the normal AC power ground;
(2)	“Inappropriate coin-in” means a coin or token which has been accepted by a slot machine after the slot machine has already accepted the maximum number of coins or when the slot machine is in a state which normally rejects additional coins, sometimes caused by mechanical timing limits in coin handling equipment;
(3)	“Par sheet” means a document which depicts the possible outcomes from the play of a slot machine, the probability of occurrence of each, and the contribution of each winning outcome to the payback percentage of a slot machine;
(4)	“Random access memory” or “RAM” means the electronic component used for computer work space and storage of volatile information in a slot machine;
(5)	“Randomness” means the unpredictability and absence of pattern in the outcome of an event or sequence of events;
(6)	“Random number generator” means a hardware, software, or combination hardware and software device for generating number values that exhibit characteristics of randomness;
(7)	“Read only memory” or “ROM” means the electronic component used for storage of nonvolatile information in a slot machine, including programmable ROM and erasable programmable ROM (EPROM); 
(8)	“Tilt condition” means a programmed error state for a slot machine which occurs when the slot machine detects an internal error, malfunction, or attempted cheating. The machine ceases processing further input, output, or display information other than that indicating the tilt condition itself.
(9)	“Ticket Redemption Kiosk” is a device which uses real-time transaction processing to the TITO module of the slot monitoring system for redemption of tickets in exchange for currency and coin.  Kiosks are not capable of gaming functionality and may not issue tickets in exchange for currency and coin.  
(10) 	Ticket definitions:
(a)	Delayed Ticket: A ticket generated by a TITO-enabled slot machine, which contains all information necessary for validation, but for which the TITO system has not yet received the validation information.
(b)	Incomplete Ticket:  An incomplete ticket contains, at a minimum, the ticket validation number printed across the leading edge of the ticket, but is not of a quality that can be validated and redeemed through the automated functionality of a TITO system.
(c)	Online Ticket: A ticket which contains all information necessary for validation, which may be presented for redemption to the TITO system before its expiration.
(d)	Redeemed Ticket: A ticket which has been properly validated and redeemed by the TITO system and is no longer reflected as an active (i.e., unredeemed) ticket in the TITO system database.  
(11)	TITO System: A Ticket In/Ticket Out system which has a centralized TITO Validation Component and allows for issuance, validation, and acceptance of tickets at TITO-enabled gaming devices, and the validation and acceptance of tickets at kiosks or validation units, for gaming operations.  
(12)	TITO Validation Component: That function of the automated slot system whereby this system receives information about a ticket from a floor device and compares the ticket in question to the information in the system’s database. This determines the validity of the ticket for redemption. 
47.1-1222	Control program requirements.	
(1) 	Slot machine control programs must test themselves for possible corruption caused by failure of the program storage media. Test methodology must detect 99.99 percent of all possible failures. The ROM must be tested at least once during a game cycle.
(2)	The program residing in the slot machine must be contained in a storage medium which is not alterable through any use of the circuitry or programming of the slot machine itself. This storage medium must be approved by the Division. Non-volatile memory chips (a flash EPROM) may be used for note acceptor, sound and graphic programs if the procedure used to send information to the Flash EPROM is secure from unauthorized tampering and the procedure has been approved in writing by the Division. All changes sent to these Flash EPROMs must be documented on Division approved forms. Flash EPROMs must not contain any information related to the security, operation, or metering of the game except as directly related to the operation of the note acceptor and sound and graphics routines.  
(3)	The control program must check for corruption of random access memory locations used for crucial slot machine functions, including information relating to the play and final outcome of the last ten games played, random number generator outcome, and any error states. These memory areas must be checked for corruption following game initiation but prior to the display of the game outcome to the player. Detection of corruption is a game malfunction and must result in a tilt condition which identifies the error and causes the slot machine to cease further functions.
(4)	All slot machines must have the capacity to display a complete play history for the last ten games.  Retention of play history for additional prior games is encouraged.  The display must indicate the game outcome (or a representative equivalent), intermediate play steps (such as a hold and draw sequence or a double-down sequence), credits available, bets placed, credits or coins paid, and credits cashed out.  Slot machines offering games with a variable number of intermediate play steps per game may satisfy this requirement by providing the capability to display the last 50 play steps.  Last game recall must also be time and date stamped, to allow for determination of credit meter incrementatation (i.e., coins, notes, tickets, or won credits). If a game incorporates take-or-risk bonus play, then last game recall must recall all award values presented or offered, and the ordering and outcome of the risk events. 
(5)	Either the TITO system or TITO-enabled slot machines must maintain an audit log that records, at a minimum, the last 25 ticket-in transactions.  Upon ticket redemption, the log shall properly update with the ticket redemption information, including the date and time of redemption, amount of ticket, and at least the last four digits of the ticket validation number.  
(6)	Either the TITO system or TITO-enabled slot machines must maintain an audit log that records, at a minimum, the last 25 tickets out transactions.  Upon ticket issuance, the log shall properly update with the ticket issued information, including the date and time of issuance, amount of ticket, and at least the last four digits of the ticket validation number.  
(7)	Slot machines equipped with note acceptors must maintain an audit log that records, at a minimum, the last five notes accepted.  Upon note acceptance, the log shall properly update with the note information, including the date and time of acceptance, and the note value. This log must not be cleared upon removal of the stacker. 
47.1-1223	Meters.
(1) 	A slot machine must have electronic (soft) meters with all meters being visible without opening the machine. These meters must have at least ten digits and they must accumulate in electronic digital storage and provide the means for on-demand display of the stored information.
(2)	All slot machines must have the following soft meters. These meters are displayed in dollars and cents. 
(a)	Coin in.  The machine must have a meter specifically labeled “Coin In” that accumulates for all wagers made no matter the form in which the wager was made. The Coin In meter must accumulate the total value of all wagers (coins, tokens, currency, tickets, or any other means of placing a wager). This meter shall:
(i)	Not include subsequent wagers of intermediate winnings accumulated during game play sequence such as those acquired from “double up” games;
 (ii)	For multi-game and multi-denomination/multi-game machines, provide the information necessary, on a per paytable basis, to calculate a weighted average theoretical payback percentage; and
 (iii)	For machines which contain paytables with a difference in theoretical payback percentage which exceeds four percent between wager categories, maintain and display coin in meters and the associated theoretical payback percentage, for each wager category with a different theorectical payback percentage, and calcualte a weighted average theoretical payback percentage for that paytable. 
(b)	Coin Out.  The machine must have a meter specifically labeled ”Coin Out” that accumulates the total value of all amounts directly paid by the machine as a result of winning wagers, whether the payout is made from the hopper, to a credit meter, or by any other means.  This meter will not record amounts awarded as the result of any external bonusing system.
(c)	Machine Paid Progressive Payout.  The machine must have a meter specifically labeled “Machine Paid Progressive Payout” that accumulates the total value of credits paid as a result of progressive awards paid directly by the machine.  This meter does not include awards paid as a result of an external bonusing system.
(d)	Coin Drop.  The machine must have a meter specifically labeled “Coin Drop” that accumulates the total value of coins or tokens diverted to the drop.              
(e)	Bill In.  The machine must have a meter specifically labeled “Bill In” that accumulates the total value of currency accepted. Additionally, the machine must have a specific meter for each denomination of currency accepted that records the number of bills accepted of each denomination.
(f)	Attendant Paid Jackpots.  The machine must have a meter specifically labeled “Attendant Paid Jackpots” that accumulates the total value of credits paid by an attendant resulting from a single winning alignment or combination, the amount of which is not capable of being paid by the machine itself.  This does not include attendant paid progressive amounts or amounts awarded as a result of an external bonusing system.  This meter only includes awards resulting from a specifically identified amount listed in the manufacturer’s par sheet.  
(g)	Attendant Paid Progressive Payout.  The machine must have a meter specifically labeled “Attendant Paid Progressive Payout” that accumulates the total value of credits paid by an attendant as a result of progressive awards that are not capable of being paid by the machine itself. 
(h)	Attendant Paid Cancelled Credits. The machine must have a meter specifically labeled “Attendant Paid Cancelled Credits” that accumulates the total value paid by an attendant resulting from a player initiated cash-out that exceeds the physical or configured capability of the machine to make the proper payout amount.  
(i)	Voucher Out.  The machine must have a meter specifically labeled “Voucher Out” that accumulates the total value of all tickets issued by the machine.
(j)	Voucher In.  The machine must have a meter specifically labeled “Voucher In” that accumulates the total value of all tickets accepted by the machine.
(k)	Coupon Promotion In.  The machine must have a meter specifically labeled “Coupon Promotion In” that accumulates the total value of all slot machine coupons accepted by the machine.  
(l)	Wagering Account Transfer In (WAT In).  The machine must have a meter specifically labeled “WAT In” that accumulates the total value of cashable credits electronically transferred to the machine from a wagering account by means of an external connection between the machine and a cashless wagering system.
(m)	Wagering Account Transfer Out (WAT Out).  The machine must have a meter specifically labeled “WAT Out” that accumulates the total value of cashable credits electronically transferred from the machine to a wagering account by means of an external connection between the machine and a cashless wagering system.
(n)	Cashable Electronic Promotion In. The machine must have a meter specifically labeled “Cashable Electronic Promotion In” that accumulates the total value of cashable credits electronically transferred to the machine from a promotional account by means of an external connection between the machine and a cashless wagering system.
(o)	Cashable Electronic Promotion Out.  The machine must have a meter specifically labeled “Cashable Electronic Promotion Out” that accumulates the total value of cashable credits electronically transferred from the machine to a promotional account by means of an external connection between the machine and a cashless wagering system.
(p)	Machine Paid External Bonus Payout.  The machine must have a meter specifically labeled “Machine Paid External Bonus Payout” that accumulates the total value of additional amounts awarded as a result of an external bonusing system and paid by the slot machine. 
(q)	Attendant Paid External Bonus Payout.  The machine must have a meter specifically lableled “Attendant Paid External Bonus Payout” that accumulates the total value of amounts awarded as a result of an external bounusing system paid by an attendant.
(r)	Such other meters as may be required by the Director.
(3)	Slot machines that are unable to comply with the full requirements of CLGR 47.1-1223(2), shall:
(a)	For slot machines that are unable to display the specific meter labels required, use a legend to indicate what information a specific meter accumulates.  Such legend must be located within the slot machine.
 (4)	A slot machine must be equipped with electronic meters that record the number of times the cabinet door was opened. No slot machine may have a mechanism that causes the electronic accounting meters to clear automatically when an error occurs. A slot machine’s meters must be maintained at all times, regardless of whether the machine is being supplied with power. Meter readings must be recorded before and after the electronic accounting meter is cleared. Licensees must maintain adequate records when any electronic accounting meters are cleared.  
(5)	Electronic meters must have an accuracy rate of 99.99 percent or better.  
(6)	A slot machine must have an electronically stored digital meter of at least eight digits for the number of games played since “power on”, the number of games played since “door closure”, and since “game initialization (ram clear)”. The slot machine must provide the means for on-demand display of the stored information.
(7)	Slot machines must have electronic meters that are visible to the player capable of displaying the following information relating to the current play or monetary transaction:
(a) 	The number of coins or credits wagered;
(b) 	The number of coins or credits won;
(c) 	The number of coins paid by the hopper;
(d) 	The number of credits available for wagering (credit meter), if applicable. 
47.1-1224	Randomness events. 
Events in slot machines are occurrences of elements or particular combinations of elements that are available on the particular slot machine. A random event has a given set of possible outcomes, each with a given probability or occurrence. The set of these probabilities is called the distribution. Two events are independent if the outcome of one has no influence over the outcome of the other. The outcome of one event cannot affect the distribution of another event if the two events are independent. The random number generator in a slot machine must produce game plays that are random and independent, so that a complete future game outcome cannot be predicted from a previous game’s outcome. Slot machine games may use information from the outcome of a previous game in the next game provided that information cannot be used to predict the entire final outcome of the next game. The paytable must explain how the information from the previous game is used in the next game. Random number generators must continue to run in the background whether or not games are being played on the slot machine.
47.1-1225	Basic slot machine specifications.
(1) 	In addition to the specifications in sections 47.1-1226 through 47.1-1240 inclusive, slot machines must:
(a)	Be controlled by one or more microprocessors;
(b)	Be compatible to on-line data monitoring and accounting meter acquisitions;
(c)	Have a separate internal enclosure for the circuit board located behind the main front door; and
(d)	Continue a game with no data loss after a power failure. 
(2)	RAM clears must be performed only in accordance with manufacturers’ specifications.  
47.1-1229	Coin and note acceptors. 
(1) 	An electronic coin or token acceptor, or a note acceptor, may be installed in a slot machine. Coin, token, and note acceptors must be approved by the Division to indicate that they meet the requirements of this section. All programmable coin acceptors with multiple programmable channels must be secured in a manner so that only one channel can be programmed unless more than one channel is required to accept different mints of the same type, value, and otherwise identical tokens of the same licensee; multiple channels must not be enabled for any other reason. Coin, token, and note acceptors must be designed to accept designated coin, tokens, tickets, or notes and reject others on the basis of metal composition, size, composite makeup, or equivalent security.
(2) 	Coin Acceptors.  
(a) 	Licensees must ensure their coin acceptors do not accept and credit other consideration, such as another licensee’s tokens.
(b)	The coin acceptor, and the slot machine’s related parts, must be capable of handling and accurately accounting for all accepted coins.  
 (3) 	Note Acceptors. 
(a) 	The gaming device shall not credit the note received until the note acceptor confirms it has successfully received and stacked the note.
(b)	The note acceptor and its related parts shall be designed to be secure from unauthorized access, tampering, and note removal.
(c)	If the note acceptor stacker is full, the gaming device must disable the note acceptor and refuse to accept notes.  The gaming device may generate an error message and hard tilt the note acceptor.
(d)	If a power loss or any door open condition occurs when accepting a note into the note stacker, and no credits have been vended to the game for this note, the note should either be returned to the patron, or the appropriate credits should be vended to the game with the note being stacked in the note acceptor after the error condition is cleared.  
47.1-1234  	Multi-game and multi-denomination slot machines.
(1)	A multi-game slot machine is a single gaming device with more than one displayable and playable game program. A multi-denomination slot machine is a single gaming device with more than one denomination offered for play and allows the patron to choose the denomination to wager.
(2)	A multi-game slot machine and a multi-denomination slot machine with a separate unique pay schedule must both display the weighted theoretical hold for the slot machines on demand. 
(3)	A multi-game slot machine must have a last game recall that can display the last ten games, including any bonus occurrences which result in awards, and any other significant events such as tilts, credit cash outs, note acceptor transactions, or jackpots. Last game recall must also be time and date stamped, to allow for determination of credit meter incrementatation (i.e. coins, notes, electronic, or won credits). 
47.1-1237	Error conditions—Cleared by attendant.
Slot machines must be capable of detecting and displaying the following error conditions, which an attendant must clear:
(1)	Coin-in jam;
(2)	Coin out jam;
(3) 	Hopper empty or timed out;
(4) 	RAM corruption error;
(5)	Program error;
(6)	Hopper runaway or extra coin paid out;
(7)	Reverse coin-in and note-in (coin or note traveling the wrong way through acceptor);
(8)	Reel spin error that affects the outcome of the game. The specific reel number must be identified in the error code; 
(9)	Low RAM battery, for batteries external to the RAM itself,
(10)	Print failure, if the slot machine has no other means to make a payout. A replacement voucher may be printed once the failure condition has been cleared,
(11)	Printer mechanism paper jam.  A paper jam condition must be monitored at all times during the print process.
(12)	Printer mechanism paper out, if the slot machine has no other means to make a payout.
A description of the slot machine error codes in 47.1-1236 and this section and their meanings must be affixed inside the slot machine. Mechanical and electronic meter readings must be recorded if the RAM is cleared. 
47.1-1240	Number and value of credits wagered.
Redeemable credits and wagers must be accumulated from wins or from coin, token, tickets, or notes. A slot machine may not offer or allow any wagers, which violate the $5 maximum wager restriction for any wagered game played.  
47.1-1241	Software requirements for randomness testing.
A slot machine must have a random number generator. All random number generators must comply with the specifications detailed below. 
(1)	A reel, card, or ball or other event that determines the outcome of the play satisfies at least 99 percent confidence level using the standard chi-squared analysis. Chi-squared analysis is the sum of the squares of the difference between the expected result and the observed result.
(2)	A reel, card, or ball or other event that determines the outcome of the play satisfies at least 99 percent confidence level using the Median Runs Test or any similar pattern checking statistic. The Median Runs test is a mathematical statistic that determines the existence of recurring patterns within a set of data.
(3)	A reel, card, or ball is independently chosen without reference to any other event produced during that play. This test is the correlation test. Each pair of events is considered random if they meet at least the 99 percent confidence level using standard correlation analysis.
(4)	A reel, card, or ball or other event is independently chosen without reference to the same event in the previous game or games. This test is the serial correlation test. The event is considered random if it meets at least 99 percent confidence level using standard serial correlation analysis.
(5)	The random number generator and random selection process must be impervious to influences from outside the slot machine, including, but not limited to, electromagnetic interference, electrostatic interference and radio frequency interference. A slot machine must use appropriate communication protocols to protect the random number generator and random selection process from influence by associated equipment which is conducting data communications with the slot machine. 
47.1-1245	Slot Machine Tournaments.
Slot machine tournaments may be conducted by operator and retail licensees upon licensed premises meeting the security and surveillance requirements of the rules and regulations and of the internal control minimum procedures. A tournament must conclude no later than the 31st day following the first day of tournament play. A tournament may be conducted by only one licensee; no two or more licensees may jointly conduct a single tournament.
47.1-1263  	Definitions for cashless gaming systems.
Deleted effective March 5, 2007.
47.1-1264  	Cashless System Standards.
Deleted effective March 5, 2007.
47-1-1265  	Electronic Transfer of Funds.
Deleted effective March 5, 2007.
47.1-1266  	Electronic Transfers of Promotional Funds.
Deleted effective March 5, 2007.
47.1-1267  	Cashless System Bonuses.
Deleted effective March 5, 2007. 
47.1-1268	Ticketing.
Casinos may offer ticketing systems whereby TITO-enabled slot machines accept and issue tickets in exchange for cash, tokens, credits, or tickets using TITO systems. 
47.1-1269	General ticketing standards.
(1)	TITO-enabled slot machines must be capable of issuing and accepting only the casino’s tickets.  The Division must approve the design of all tickets.
(2)	All tickets must have the following minimum characteristics:
(a)	A primary validation number, which must be printed on the leading edge of the ticket;
(b)	A secondary validation number, identical to the primary validation number, which must be printed on the body of the ticket;
(c)	At least one unique identifier, such as a barcode;
(d)	Casino name;
(e)	Slot machine house number;
(f)	Date and time the ticket was generated;
(g)	Dollar value of the ticket, printed both numerically and in text;
(h)	A statement that the ticket will expire 120 days after issuance; 
(i)	Sequence number of the ticket printed by the slot machine; and
(j)	Be the same size or dimensions as United States currency.
47.1-1274	Ticket reports outlined in the internal control minimum procedures.
The reporting requirements for ticketing transactions are defined in the internal control minimum procedures established by the Division.   
47.1-1275	Ticket redemption kiosks.
(1) 	Ticket redemption kiosks must perform to the same security standards as TITO-enabled slot machines, and must include logs as required throughout this rule.
(2) 	Kiosks must include a means to protect against transaction failure and data loss due to AC power loss.
(3)	All kiosks must detect and display the following conditions. These conditions may be automatically cleared by the kiosk when the condition no longer exists and upon completion of a new transaction.

(a)	Power reset.

(b)	Door open.

(c)	Door just closed.

(d)	System communication loss. Non-system transactions may continue while system communication is down.

(e)	Printer Paper Low.  As kiosks do not issue tickets, printer paper low is specific to the printing of receipts.

(4)	All kiosks must detect and display the following error conditions that prohibit new transactions and may only be cleared by an attendant:

(a)	Failed to make payment,

(b)	Bill validator failure, and

(c)	Printer failure (Out of paper, jam, etc.).  As kiosks do not issue tickets, printer failure is specific to the printing of receipts. 

(5)	Each kiosk connected to a slot monitoring system must be uniquely identified by the slot monitoring system. This includes kiosks that are connected to the slot monitoring system through a gateway or kiosk server.

(6)	Each kiosk must be capable of synchronizing its real time clock to that of the slot monitoring system.  

(7)	All kiosks must be equipped with electronic digital storage meters of at least ten digits that can be displayed upon demand.  The meters accumulate values in dollars and cents from drop to drop.  When applicable, the following meters are required (e.g., if the device accepts coin, then Physical Coin In would be required).

(a)	Physical Coin In.  The kiosk must have a meter specifically labeled “Physical Coin In” that accumulates the value of all coins accepted by the kiosk.

(b)	Physical Coin Out.  The kiosk must have a meter specifically labeled “Physical Coin Out” that accumulates the value of all coins paid by the kiosk.

(c)	Voucher In. The kiosk must have a meter specifically labeled “Voucher In” that accumulates the total value of all slot machine issued tickets accepted by the kiosk.

(d)	Bill In. The kiosk must have a meter specifically labeled “Bill In” that accumulates the total value of currency accepted. Additionally, the machine must have a specific meter for each denomination of currency accepted that records the number of bills accepted by the kiosk.

(e)	Bill Out. The kiosk must have a meter specifically labeled “Bill Out” that accumulates the total value of currency dispensed. Additionally, the machine must have a specific meter for each denomination of currency dispensed that records the number of bills dispensed by the kiosk.

(f)	Such other meters required by the Division of Gaming.

(8)	All kiosks must have the capacity to display a complete transaction history for the most recent transaction and the previous thirty-four transactions prior to the most recent transaction for voucher redemption transactions. History must include disposition of transaction, date and time of transaction, AND amount of transaction.

(9)	Kiosk or kiosk server must be capable of producing the following reports upon demand.

(a)	Voucher Transaction Report. The report must include the disposition (paid, partial pay, unpaid etc.) of tickets accepted by the kiosk, the validation number, the date and time of redemption, and the amount. This information must be available by reconciliation period (i.e. by day, shift or drop cycle).

(b)	Reconciliation Report. The report must include the current cash balance of the kiosk, the current ticket balance in total by dollar amount and by ticket count of the kiosk, and the reconciliation period date and time.

(10)	A kiosk shall not allow for greater than $3,000 in consecutive cash for cash transactions.  

(11)	A kiosk must resist forced illegal entry and must retain evidence of any entry until properly cleared.  A kiosk must have a protective cover over the circuit boards that contain programs and circuitry used in the system communication and control of the kiosk, including any electronically alterable program storage media.  The cover must be designed to permit installation of a security locking mechanism by the manufacturer or end user of the kiosk.

(12)	Each kiosk interfaced with a slot monitoring system shall employ a secure communication method as approved by the Division.